Ask Tracy

…Ask Tracy

So, at Achilles Mazda, our finance manager is Tracy Saunders. We often ask her complicated questions about various products we offer, like extended warranties or appearance protection products.
She is a tremendous wealth of knowledge in regards to these products, but the truth of the matter is, we just love hearing her answers in her English accent.
As she will likely no longer speak to us after she reads this, we thought we would post some useful information on this page for your reference*:
*must be read in a delightful English accent


With Mazda Extended warranty you have total peace of mind, knowing that your Mazda will be repaired by trained technicians using only genuine Mazda parts. Mazda added protection is only available from Mazda Canada franchised dealers. Mazda Canada protection is available from 48 months/unlimited km to 84 month/200,000km.

Mazda Canada Emergency Assistance is also included. In the unlikely event of al breakdown, Mazda Canada Emergency Assistance will ensure that the most appropriate assistance is sent to help who is driving the vehicle.



TIRE ROAD HAZARD COVERAGE – No charge tire repairs including winter tires

RENTAL CAR BENEFIT – If we have to keep your vehicle more than 24 hours you get a replacement vehicle to keep you mobile

PREMIUM ROADSIDE ASSIST – Extended to match your warranty term

  • Towing
  • Winching
  • Battery boost
  • Out of fuel
  • Tire service
  • Lock-out service
  • Emergency travel reimbursement
  • Travel planning

TRIP INTERRUPTION – You are covered in the WHOLE of North America so if you cross the border and anything should go wrong your covered and your trip will not be spoiled.

FULLY TRANSFERABLE– Can add to the resale value of your vehicle

OEM COLLISION PART GAP COVERAGE – If you have an accident Mazda Canada will cover the difference to ensure your vehicle is returned to like new condition using genuine Mazda original equipment

UNLIMITED CLAIMS – No cap make as many claims as you like


BACKED BY MAZDA CANADA – Honoured in Canada and the Continental USA.